Creating a Blog Strategy for the Customer Journey
Why You Need a Journey-Led Content Funnel
A well-structured content funnel is essential for any business aiming to deliver consistent, relevant value through its blog strategy. Rather than publishing standalone blog posts in isolation, a journey-led content funnel allows you to align each piece of content with a specific stage of the buyer’s journey. This targeted approach ensures your content meets readers with the right message, at the right moment, based on where they are in their decision-making process.
When audiences encounter a business for the first time, they rarely convert straight away. They need guidance, reassurance, and value before they feel confident taking action. This is where a journey-led content marketing funnel adds real strategic value. It helps shape a cohesive narrative across your content ecosystem; from awareness through consideration to conversion, while also increasing marketing efficiency.
By mapping your blog content to each part of the marketing funnel, you create clear pathways that help prospective customers move from interest to intent. This structure is particularly effective for teams focused on inbound strategies, search engine optimisation, and scalable content marketing efforts. It’s also useful for businesses managing high volumes of potential buyers across varied touchpoints, such as email campaigns, landing pages, and social media platforms.
Whether you're outsourcing your blog writing or managing a dedicated content department, a journey-led funnel ensures everyone is aligned around common goals: improving engagement, supporting conversions, and reaching marketing qualified leads through intentional messaging.
What is a content funnel?
A content funnel is a strategic framework that organises content by funnel stage; top, middle, or bottom, based on the intent of your potential customers. At each stage, your audience is navigating different challenges, questions, and needs. A content funnel structures your blog posts, landing pages, and social media posts to match those stages, moving users steadily forward in their journey.
Top of funnel (ToFu) content creates awareness and captures early interest.
Middle of funnel (MoFu) content educates and nurtures consideration.
Bottom of funnel (BoFu) content builds trust and encourages action.
This type of documented content strategy helps create content that performs specific jobs within your broader marketing plan without leaving gaps in the user journey.
Content funnel vs. content marketing funnel: does it matter?
The terms are closely related, but they highlight different layers of your marketing strategy. A content marketing funnel refers to the entire customer experience through content; from first touch to final conversion- often supported by data, automation, and content formats beyond blog posts, such as paid advertising, webinars, and how-to guides.
A content funnel, on the other hand, can describe a tactical view; how individual pieces like blog posts or product comparison pages support the user's next logical step. At Ysobelle Edwards, we use both perspectives when creating content for clients, ensuring that the content funnel is part of a larger, high-impact content marketing strategy.
Both terms matter because they reinforce one core truth: content should not be random. When it’s journey-led and strategically placed, content can increase qualified leads, improve search engine results visibility, and reduce friction in the sales funnel.
Building an Effective Content Marketing Funnel
An effective content marketing funnel aligns your blog strategy with the way your audience makes decisions. Instead of publishing content at random, this structure helps guide potential customers through their journey- from initial awareness to final action. It creates a consistent narrative and ensures your blog posts support a clear business goal.
With the right funnel, each piece of content has a role to play. Top-of-funnel blog posts can attract attention, while middle and bottom-of-funnel content can educate, build trust, and convert. This approach supports lead generation, improves search engine optimization, and gives your marketing team a repeatable framework for content creation.
Knowing the stage of your target audience
Different visitors need different types of content. Some are just starting to explore their challenge. Others are comparing services or nearing a decision. Understanding these stages helps you create targeted content that feels timely and useful- whether the goal is awareness, engagement, or conversion.
Mapping content to intent, not just topics
Good content strategy is based on intent, not just what sounds interesting. Ask what your audience is looking for at each stage. Early-stage readers might want quick insights, while those further along may be searching for how-to guides or detailed comparisons. Aligning your blog content with these needs improves both performance and user experience.
Common pitfalls of the content funnel
Even with a strong content marketing strategy, there are common traps that can reduce effectiveness:
Producing too much top-of-funnel content without creating mid- or bottom-of-funnel follow-ups
Prioritising search engine rankings over actual audience needs or user experience
Treating blog posts as isolated pieces rather than connected parts of a broader content marketing funnel
Failing to support your content with social media or paid ads, leaving high-quality posts under-distributed
Avoiding these mistakes helps ensure your content not only attracts attention but also delivers business impact.
Top of the Funnel (ToFu) Content
Top-of-funnel content is designed to capture attention and spark interest. At this stage, your audience is often unaware of the full scope of their challenge. Your role is to introduce relevant ideas, reframe common assumptions, and help them recognise potential problems worth solving.
This content works best when it's easy to digest, widely relevant, and built around curiosity. It’s also ideal for sharing across social media platforms or using in paid ads to drive top-line visibility.
Blog types that shift perspective
Myth-busting articles: Challenge assumptions and introduce a new way of thinking.
Industry trends: Offer insight into what's changing and why it matters.
Problem-framing content: Help readers name or define an issue they’ve only just started to notice
Compelling content at just the right time
Top-of-funnel content should be timely and accessible. Think of it as an open door into your content marketing funnel; it invites potential customers in and builds trust without asking for too much too soon.
When supported by social media posts and search engine visibility, this content can grow your reach and attract a more qualified audience into your funnel.
Middle of the Funnel (MoFu) Content
Middle-of-funnel content supports your audience while they compare solutions and weigh up their options. They’re more informed than first-time visitors and are now looking for substance—something to validate that they’re heading in the right direction.
At this stage, your blog posts should answer specific questions, offer real-world context, and build confidence around your offering. The goal is to nurture interest by making the decision-making process easier, not harder.
Use cases, comparisons, and proof-driven content
Product or service comparisons: Help the reader understand what sets your solution apart.
Case studies: Share specific results and real-life applications.
Educational content: Break down processes, clarify next steps, and remove ambiguity.
Helping the reader do their due diligence
Effective MoFu content removes friction. It gives prospective customers the context they need to see how your product or service could fit into their world. Done well, it creates clarity and trust—two essentials before any conversion can happen.
Bottom of the Funnel (BoFu) Content
BoFu content speaks directly to potential customers who are nearly ready to act. They’ve done the research, weighed the options, and now need final reassurance before committing. This is where content should focus on clarity, transparency, and confidence-building.
Effective BoFu pieces address last-minute questions, show real outcomes, and highlight the experience of working with you. The tone should be supportive and informative, not pushy.
Testimonials, walkthroughs, and how-to-hire style posts
“What to expect” guides: Outline the process, from first contact to delivery.
Client outcomes: Showcase measurable results and real success stories.
Detailed FAQs: Tackle objections, explain logistics, and reduce uncertainty
CTAs that feel consultative, not pushy
Encourage the reader to take the next step without pressure. Focus on helpful next actions like:
“Book your 20-minute audit”
“Let’s explore if this is right for you”
The goal is to make taking action feel easy, safe, and worthwhile.
Where Social Media Comes In
Social media plays a key role in helping your content marketing funnel perform. It gives your content the visibility it needs and keeps your audience engaged at every stage of the journey- from initial awareness to post-click follow-up.
Well-timed, well-crafted posts can help amplify reach, reinforce value, and nudge potential customers along the path to action.
Social media posts that move the journey along
Carousels and graphics: Visual summaries of blog content that make key ideas instantly accessible.
Post-to-content links: Lead the reader to deeper material with a clear benefit or question answered.
Curated highlights: Repackage blog insights into snackable posts that drive comments, shares, and saves.
When to amplify vs. when to retarget
Use amplification for top-of-funnel content- target broad audiences with topics that spark interest.
Use retargeting for middle and bottom-of-funnel content- serve deeper, more specific content to those already engaged.
Done right, social media becomes more than a broadcast tool. It becomes a companion to your content funnel, helping every piece work harder.
Multiply Your Content Marketing Efforts
Creating great content is only half the job. Repurposing it intelligently is what makes it scalable. A single blog post, when used well, can support your entire marketing ecosystem across email, social media, and even sales enablement.
This approach not only saves time, it increases consistency and reinforces key messages across multiple channels.
Using blogs as fuel for email, social, and sales enablement
Email sequences: Break longer posts into multi-part email campaigns or lead-nurture flows.
Social graphics and captions: Pull out key phrases, stats, or insights for quick posts or LinkedIn carousels.
Sales resources: Use relevant blog links to support conversations or address objections.
What “high-leverage content” looks like in action
A single blog post might result in:
5 social media posts
2 email campaigns
A short video script
A downloadable resource or checklist
When content is created with repurposing in mind, it works harder without extra effort- and helps keep every touchpoint aligned with your funnel strategy.
Turn Your Blog Into a Growth Engine
Creating blog content that works isn’t just about good writing. It’s about strategy, structure, and knowing how to move readers from “just looking” to “let’s talk.” That’s where we come in.
At Ysobelle Edwards, we don’t just write great blogs; we build content funnels. We map blog posts to customer journeys, align them with business goals, and optimise them for both people and search engines. Whether you need content that educates, converts, or scales with your marketing team, we’ve got a process to make it happen.
Ready to Build a Blog That Works as Hard as You Do?
Let’s shape a content strategy that fits your business and your audience.
Book a free discovery call and explore how our blog writing services can help you generate leads, build trust, and grow faster.
Frequently Asked Questions
1. What is a blog content funnel?
A blog content funnel is a structured approach to content creation that aligns each blog post with a specific stage of the customer journey; awareness, consideration, or decision. It ensures that your content supports readers based on where they are and what they need.
2. How is a blog strategy different from just publishing regularly?
A blog strategy is purposeful. It defines your audience, identifies their challenges, and structures content to guide them toward action. Regular publishing without strategy often leads to inconsistent results or missed opportunities.
3. Do I need top, middle, and bottom funnel content for my blog to work?
Yes. Each stage supports a different part of the buyer’s decision-making process. Omitting a stage creates friction in the journey and can reduce conversion rates.
4. How do I know what type of content belongs at each funnel stage?
Top-of-funnel content should attract attention (think: educational or thought-provoking). Middle-of-funnel content builds trust (e.g., comparisons or use cases). Bottom-of-funnel content removes doubt (e.g., case studies, pricing pages, FAQs).
5. What if my audience doesn’t follow a linear journey?
Most don’t; and that’s why blog content should be modular. A good strategy gives people multiple entry points and supports them regardless of where they start.
6. How do blog posts support my SEO goals?
When written with intent and structured properly, blog posts improve keyword rankings, support topical authority, and increase site visibility. Funnel-aligned content also tends to perform better in search because it answers real user questions.
7. Can social media posts replace blog content?
Social media is a great amplifier, but it works best when paired with deeper content. Blogs provide the depth and context that social posts often can’t.
8. How do I measure whether my blog funnel is working?
Look at traffic quality, time on page, bounce rate, CTA clicks, and conversions from blog-assisted sessions. Funnel effectiveness is about movement, not just views.
9. What makes Ysobelle Edwards’ blog writing services different?
We don’t just write- we design content systems. Every blog post is mapped to the customer journey, backed by keyword research, and built to deliver business outcomes. It's content that earns its place.
10. Can I outsource just part of my content funnel?
Absolutely. We can support specific stages, audit your existing content, or build a full-funnel strategy from scratch. It’s flexible and built around what you need most.
Learn how to structure your blog content around the customer journey with top, middle, and bottom funnel strategies that drive curiosity, trust, and action.